| Job Description |
Permanent Full-Time Excluded Position
8:30am to 4:30pm / Monday to Friday
Grade 10 ($85,711 – $114,281 – $125,709 per annum)*
Emily Carr University of Art + Design is a school of students, faculty, thinkers and makers unlike any other. Established in 1925, we are the only specialized, accredited, public, post-secondary university in British Columbia solely devoted to education and research in the creative sector and its associated knowledge economy. We merge research, critical theory and studio practice in an interdisciplinary environment, strengthening our work by the integration of our personal and professional practices. Our strategy, facilities, partnerships and resources are intentionally student-centred to foster dialogue, expression and open connections in support of the next generation of creative and cultural leaders.
The Manager, Student Accessibility Services provides management, leadership, and oversight for the University’s Student Accessibility Services. The Manager is the institutional subject matter expert on student accessibility and develops and implements accommodation programs for students. The Manager is accountable for maintaining a current knowledge and expertise with respect to legislation, regulations and standards impacting accessibility services in a public post-secondary environment in BC and leads with respect to ECU’s compliance.
The Manager develops and recommends institutional accessibility policies and procedures for approval and collaborating with a wide range of partners and operational departments across ECU, works to increase institutional awareness and ensure that accessibility considerations are integrated into facilities planning, employee training, and policies and practices, across all operational areas.
The Manager is responsible for hiring, management and performance review of a small team of Accessibility Services personnel.
Benefits of Joining the Emily Carr community:
- Enrollment in a comprehensive benefits package, including Dental Coverage, Extended Health, Disability Coverage and Life Insurance.
- Membership in the College Pension Plan.
- Competitive Vacation and Professional Development benefits.
Typical Duties Include:
- Provide leadership and expertise in the design, development and implementation of organization-wide accessibility strategies, frameworks, and execution plans.
- Manage and oversee the provision of accessibility services and accommodations to students with disabilities.
- Lead the Accessibility Services team, including hiring, supervision, training, and performance management.
- Identify needs and opportunities and develop strategies that will enhance student accessibility services in all facets of a student’s experience and interactions with the University.
- Serve as an institutional subject matter expert and consultant to senior leadership on matters related to legislative and policy interpretation and practices in student accessibility and accommodation.
- Support and create professional development opportunities to faculty, staff, and employees to ensure accessibility best practices in all ECU learning spaces.
- Leverage extensive expertise in accessibility and accommodation to establish, implement and provide support in the teaching and learning environment.
- Provide guidance, consultation, and support to students, faculty, and staff on accommodations, assistive technologies, and other accessibility-related topics.
- Ensure compliance with federal and provincial laws and Human Rights legislation related to disability accommodations.
- Remain current with legislative and regulatory changes relevant to the provision of accessibility and accommodation services, and human rights, and ensure policies and procedures are current and compliant.
- Develop and recommend accessibility policies and procedures for approval.
- Collaborate with staff and faculty to provide training and education on accessibility accommodations and accessibility best practices across all operational areas of ECU.
- Collaborate with Student Services teams and other academic and administrative departments to ensure ECU’s compliance with regulations and policies, meeting institution-wide student accessibility needs.
- Oversee the appropriate handling and maintenance of confidential and sensitive records.
- Collaborate with Communications to develop strategies to increase institutional awareness of accessibility issues and to improve student experience.
- Ensure that any changes in compliance standards are communicated to people leaders on a regular basis.
- Develop training for Accessibility Services staff and other Student Services employees as needed.
- Provide compliance and other reports as required to senior leadership.
- Plan and manage the Accessibility Services budget.
- Stay current on emerging technology, trends, and best practices in accessibility services, while providing leadership on new initiatives to uphold and promote best practices in the field.
- Foster a culture of Justice, Equity, Diversity, and Inclusion (JEDI) by remaining current in JEDI trends that impact their field of work and make recommendations to the Executive Director for improvements in support of the ECU community, and the strategic goals of the University.
- Perform other related duties as required.
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| Required Qualifications |
- Master’s degree in counselling psychology, social work, education, disability studies or a related field.
- At least 5 years of experience in a leadership role in accessibility services.
- Or an equivalent combination of education and experience.
- Strong knowledge and ability to interpret legislation, regulations, and standards applicable to accessibility services in a public post-secondary environment in British Columbia.
- Demonstrated knowledge of best practices in the field of access and accommodation services, including models of disability management, inclusive educational design, and their application to higher education, EDI and Human Rights and Discrimination Policy.
- Demonstrated experience working with post-secondary students with accessibility needs.
- Strong understanding of privacy legislation, and management of sensitive personal information and records.
- Demonstrated understanding of the principles of risk management in the context of accessibility services.
- Professionalism and experience collaborating with employees at a range of levels, including senior leaders, to increase awareness, teach, and bring about positive, meaningful, and sustainable organizational change.
- Experience leading the design and development of programs.
- Knowledge of web and mobility accessibility, and experience with accessibility testing tools and technologies.
- Excellent leadership, collaboration, and project management skills.
- Excellent interpersonal, facilitation and mediation skills, including the demonstrated ability to address sensitive topics and contentious issues with confidentiality, tact, and discretion.
- Experience in post-secondary advising settings.
- Ability to manage multiple tasks and competing priorities.
- Demonstrated commitment to justice, equity, diversity, inclusion, and reconciliation.
- Demonstrated commitment to reconciliation and decolonization: Awareness of colonial history and impact on the health and well-being of Indigenous learners.
- Sound judgement.
- Excellent verbal and written communication skills.
- Professional ability to evaluate a range of medical documentation, including psychoeducational and learning disability assessments, and to determine a student’s eligibility for accommodation.
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| Additional Information |
Emily Carr University especially invites those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized. These include women, persons with diverse gender expressions and identities, persons of all sexual orientations, racialized persons, persons with disabilities, and First Nations, Metis, Inuit and Indigenous persons. All qualified people are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those short-listed will be contacted. |
